Archive for November 2024

Beware of Phone Spoofing

Recently, we’ve learned that some members have received fraudulent calls that appear to be from the credit union that can put your account and funds at risk! This scam is known as Caller ID spoofing.

What is Caller ID spoofing? Caller ID spoofing is the process of changing the Caller ID to any number other than the actual calling number. The caller intentionally disguises the number they are calling from. 

How can you stop spoofing calls? While there’s nothing you can do to stop them, there are three very important steps you can take to prevent being a victim:

1. If in doubt, don’t answer it. You can call the number directly later to see if it was a real person or company.

2. Be diligent! Even if your caller ID shows a familiar number (perhaps a local area code), assume it is not a legitimate call. Be very cautious about giving any information to an unsolicited caller. If you are unsure, hang up, and call the person or business directly.

3. Block the calls.  Check with your phone carrier to see if they have a service or app that helps to identify and filter out spam calls. For instance, both AT&T and Verizon have apps that provide spam screening and/or fraud warnings.

Here’s an example of what has been happening: A member received a call that was spoofed with ACT 1st FCU’s actual phone number stating that their debit card was in jeopardy of fraud (the spam caller created urgency.)  The spammer stated that he would cancel the member’s card immediately, and expedite a new card the next day but wanted to verify the card number, account number, PIN number as well as other personal information. PLEASE NOTE:  The Credit Union will NEVER initiate a call to ask for your account number, card number and PIN number – we already have all that information.

If you receive a call similar to this, and you’re not sure it’s from us, hang up and call us directly regarding your account. And remember, you can manage your account directly with our Mobile App. It will send instant alerts for any transaction and allows you to remotely turn your debit card on and off for security.

The Procrastinator’s Guide to Holiday Travel Savings

Holiday travel season is near, and peak prices already tell that story: nearly 75% of Hopper customers say that as they book travel this year, they plan to spend the same or more than what they shelled out last year. If this sounds uncomfortably familiar, don’t panic! Even if you’ve waited until the last minute, there are ways to trim down on steep travel costs.

Comparison Shop
When booking at the last–minute, it’s tempting to grab the first available flight or hotel that fits your schedule – resist this urge. You can often find better deals by comparing discount sites like Kayak or Booking.com. And don’t forget to check the prices for one-way tickets, which can be cheaper than round-trip fare.

Be Flexible
The more flexible you are with your travel schedule, the better your chances of snagging a deal. Consider shifting your departure or return date by a day or two; this small adjustment can save you hundreds. Similarly, early morning or red-eye flights are typically less expensive than those in the afternoon.

Explore Alternate Airports
When searching for flights, don’t limit yourself to the major airport closest to your destination. Check out regional airports nearby, both at your departure and arrival points. Alternative airports could offer cheaper fares and less congestion. If you’re traveling to New York for instance, consider Newark (EWR) or LaGuardia (LGA) in addition to JFK.

Bundle Away
If you need a hotel or rental car in addition to your flight, some booking platforms offer bundle deals that allow you to save by booking everything together. Sites like Expedia or Priceline will often discount the package price for flights, hotels, and rental cars when you book them together. This also simplifies your planning process by managing everything in one place.

Cash In Travel Points
Have you been accumulating frequent flyer miles or credit card rewards? Now is the time to cash in. Many airlines and rewards programs allow you to redeem points for flights or hotels, potentially covering a hefty portion of your expenses – or even your entire trip. If you don’t have enough points for a full redemption, using them can still help if you’re trying to stick to a budget.

Skip Bag Fees
If possible, aim to pack everything in a carry-on to avoid checked baggage fees. Many airlines charge up to $50 for the first checked bag each way, which adds up quickly for a family. Traveling light saves you money and time at the airport – no waiting at baggage claim, and less hassle navigating through the airport.

Don’t Skip Insurance
While it might seem like an extra cost, investing in travel insurance can save you from financial fallout later. Look for policies that cover cancellations, delays, and medical emergencies. Some credit cards also offer built-in travel insurance if you use them to book your trip, so check to see if you’re already covered.

Hit the Road
Consider other transportation methods, like trains or buses. While they might take longer, services like Amtrak, Greyhound, or Megabus may offer competitive rates for last-minute trips. Plus, traveling by train or bus can be a scenic way to enjoy the journey without the hassle of long airport lines.

Bonus Tips
Carpool with Family or Friends: If your destination is within driving distance, catch a ride (and split the gas.)
Stay with Family or Friends: If possible, stay with loved ones instead of booking a hotel (many of which tack on parking and resort fees.)

If holiday costs feel overwhelming, let our trusted partners at GreenPath Financial Wellness be a resource for personalized guidance on budgeting for travel expenses (so you can enjoy the holidays without the weight of financial stress.)

Recommended for You:
Prepare for Holiday Spending Now
This recorded webinar will walk you through the steps to financially prepare for the holidays and explore ways you can leverage discounts and rewards.

All ACT 1st FCU offices will close at 1pm on Tuesday December 24th. We will remain closed Wednesday 12/25 and Thursday 12/26. Normal hours resume on Friday, 12/27. Merry Christmas from all of us at ACT 1st FCU!